Refund Policy / No Refund Policy

Last Updated: 23/07/2025

Please read this policy carefully before using our services.

SOFTSKILL SPHERE – No Refund Policy

Effective Date: 23/07/2025

Business Description

  1. Softskill Sphere is India’s specialized training platform focused on transforming frontline hospitality professionals into confident, high-earning experts.

  2. We offer practical, industry-driven programs in F&B service, communication, grooming, and guest handling—even for learners with no prior experience.

  3. Our hybrid approach blends live coaching, role-plays, and AI-assisted learning for unmatched skill-building results.

  4. Softskill Sphere empowers individuals to achieve ₹15,000–₹35,000 salaries and career respect in hotels, restaurants, and catering businesses.

  5. Join Softskill Sphere and unlock a lifelong path to professional growth and financial security in the booming hospitality industry.

1. Introduction

Welcome to Softskill Sphere (“we,” “us,” or “our”). We value your business and are committed to providing you with high-quality products/services. This No Refund Policy outlines our policy on refunds for purchases made through our platform.

2. No Refund Policy

2.1. Our products/services are provided on an “as-is” basis. We do not provide refunds for any purchases made through our platform, except where required by applicable law.

2.2. All sales are final. We do not offer refunds or exchanges for any reason, including but not limited to:

  • Change of mind

  • Dissatisfaction with the product/service

  • Technical issues or compatibility problems

  • Cancellation of a subscription or service

3. Exceptions

3.1. Legal Obligations: If we are required by Indian consumer protection laws to provide a refund in specific circumstances, we will comply with those legal obligations.

3.2. Defective or Non-Conforming Products/Services: If you receive a defective or non-conforming product/service, please contact our customer support within 5 days of purchase. We will work with you to resolve the issue, which may include a refund or replacement as required by law.

4. Contact Us

If you have any questions or concerns about this No Refund Policy, please contact us at:
kumarthehospitalitytrainer@gmail.com

5. Changes to this Policy

We reserve the right to modify this No Refund Policy at our discretion. Any changes will be posted on our website or communicated through other appropriate means.

By making a purchase through our platform, you acknowledge and accept the terms of this No Refund Policy.

Signed
Vinod Kumar A
Proprietor
SOFTSKILL SPHERE
Date: 23/07/2025